Refund & Cancellation Policy

Last Updated: March 02, 2026

1. Subscription Cancellation

You may cancel your Traydzee subscription at any time.

• Cancellation takes effect at the end of your current billing period
• You will continue to have full access until that period ends
• No further charges will occur after cancellation

To cancel, you can:

• Use the Billing & Subscription option in your dashboard, or
• Contact us at support@traydzee.com

2. Free Trial & Billing

• If your plan includes a free trial, billing begins automatically at the end of the trial period
• You will be charged the subscription price shown at signup unless you cancel before the trial ends
• Trial length and billing start date are visible in your account

3. Refund Policy

Refunds are handled under the following rules:

• Refund requests must be made within 14 days of the first charge
• Each account is eligible for one refund
• Refunds are issued only to the original payment method
• Refunds may take 5–10 business days to appear, depending on your bank

Refunds are not guaranteed and are reviewed on a case-by-case basis.

4. Non-Refundable Situations

Refunds will not be issued for:

• Partial billing periods
• Failure to cancel before a renewal
• Account inactivity
• Dissatisfaction after extended usage beyond the refund window

5. Billing Issues & Duplicate Charges

• Pending charges are not completed charges and often resolve automatically
• If a duplicate charge fully settles, please contact support and we’ll review it promptly

6. Chargebacks

We encourage users to contact us before initiating a chargeback with their bank.

Chargebacks may delay resolution and can result in account restrictions.

7. Contact

If you have questions regarding this policy, please contact us at:

Traydzee
support@traydzee.com

Thank you for using our platform. We aim to provide a fair and transparent billing experience.